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Working at BFY
Ian Barker
Apr 1, 2023
2 min read
How managing a customer’s complaint effectively can lessen the risk
Ian Barker
Apr 1, 2023
3 min read
How to reach a pre-agreed resolution with a customer
Ian Barker
Mar 19, 2023
3 min read
Careers at BFY
Ian Barker
Mar 15, 2023
1 min read
Energy Bills Projected To Rise Despite EPG Extension
Tom Bromwich
Mar 10, 2023
3 min read
Retaining and attracting customers in a changing Energy market
Rachel Littlewood
Mar 3, 2023
2 min read
Collections aren't working - What now?
Ian Barker
Mar 1, 2023
1 min read
Understanding the true costs to customers of the Energy Price Cap
Ian Barker
Feb 24, 2023
1 min read
Tom Bromwich joins BFY Group as Principal
Ian Barker
Feb 14, 2023
2 min read
Welcome to BFY HQ – Our brand new office space
Ian Barker
Feb 1, 2023
2 min read
Promotions - Matt Turner and Lauren McCullough progress to Manager
Ian Barker
Jan 19, 2023
2 min read
Reflecting on six months of team growth at BFY
Ian Barker
Jan 12, 2023
1 min read
Government saves £0.26bn in December from reduced customer gas usage
Ian Barker
Dec 24, 2022
1 min read
Kev Brown - Operational Excellence
Ian Barker
Dec 24, 2022
3 min read
Driving Operational Excellence
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