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KNOWLEDGE, EXPERIENCE, EXPERTISE

Here for you

 

 

Our people are OUR biggest asset

Ian leads BFY’s most complex client
engagements, covering strategy, operations, & M&A

Ian Barker

Rachel leads our Financial Optimisation work streams, working with leaders to improve profitability & cashflow

Rachel Littlewood

Joseph supports our Retail clients to improve their operational processes and business performance.

Joseph Cooper

Ed works with clients to improve their cash flow / revenue delivery, and leading the commercial / financial modelling within our M&A / Transaction advisory engagements.

Ed Breslin

Kelly helps clients achieve operational excellence to improve customer outcomes, employee engagement, and optimising cost to serve. 

Kelly Payne

Simon leads our Finance and business support teams, working with our leaders to deliver exception client work, engage top talent and generate free cashflow.

Simon Day

Louise helps suppliers drive their customer operation and transformation strategies

Louise Smith

Holly helps clients deliver
operational transformation

Holly Odle

Jon specialises in Customer Operations leadership, customer contact, and operational service delivery transformation/improvement.

Jonathan Paton

Matt helps lead clients through key strategic projects exploring growth opportunities, business models, competitive advantage, and mergers & acquisitions.

Matt Turner

Cat helps keep the BFY ship sailing smoothly, supporting our Exec team and wider business in delivering exceptional work for our clients

Cat Kirkman

Tom leads client engagements with a particular focus on commercial strategy, pricing, customer acquisition and retention.

Tom Bromwich

Jon helps clients resolve problems with billing, settlements, and customer service

Jon Vincent

Wade works with clients to improve processes and customer journeys.

Wade Robertson

Lauren leads our clients through Operational Excellence, Lean Transformations and Continuous Improvement activity.

Lauren McCullough

Craig has experience working on both large and small-scale business transformations, IT and people migration programmes, change management and leading cultural transformation

Craig Sutherland

Kev leads our continuous improvement and lean transformations, working with leaders to deliver our Operational Excellence programme.

Kevin Brown

Amy helps clients to improve their sales, retention, and operational performance, to drive their growth and set them up to scale.

Amy Harrison

Jacob delivers engaging content across our online and offline channels, helping to develop BFY’s presence and enhance growth.

Jacob Goddard

Corrine is our Learning and Development Manager, working internally to unlock the full potential of our people.

Corrine Osborne

Leanne helps clients to achieve operational excellence through demand reduction, process optimisation, and cost to serve initiatives.

Leanne Armstrong

Zander specialises in change management and business transformation, delivering commercial insight to clients through financial modelling.

Zander Cleves

Kayleigh specialises in change management with retail clients, helping to maximise efficiencies, improve revenue and reduce costs.

Kayleigh Gray

Natasha helps clients to improve their operational processes and business performance, through planning and performance tracking.

Natasha Lunt

Sarah is the Executive Assistant to our Managing Partner, working with our Executive Support team to ensure internal effectiveness.

Sarah Dawson

Claire helps clients to create efficiencies through change, improving colleague and customer satisfaction, and reducing operating costs.

Claire Auston 

Louise helps clients to achieve Operational Excellence, and specialises in driving continuous improvement through sales and retention performance, and process efficiency. 

Louise Willumsen

Emma specialises in complex change management and digital transformation, delivering operational excellence through improved customer journey and process efficiency.

Emma Kassim

Eugene helps clients to reconnect with their customers, developing dynamic, blended learning solutions to enable this, with a focus on tactical leadership coaching.

Eugene Taylor

Matt helps clients to deliver operational improvements, focussing on Operational Excellence, debt, and vendor management. 

Matt Atkinson

Arek helps clients to achieve Operational Excellence with demand reduction, performance improvements, and process optimisation.

Arek Swedrowski

Ashley helps clients to achieve Operational Excellence by driving continuous improvement, across people, processes, and systems.

Ashley McLeod

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