Joseph Cooper - Operational Excellence

Email: Joseph.Cooper@bfygroup.co.uk

Phone: 07894 432290

Profile: Joseph Cooper

Joseph supports our Retail clients to improve their operational processes and business performance.

Joseph’s recent work includes:

• Managing a number of successful M&A transactions.

• Delivery a debt transformation programme for a large water retailer, significantly improve cash collection and bad debt performance.

• Providing subject matter expertise and Operational Excellence (OE) coaching to support a big 6 energy client through a complaints transformation.

Joseph held roles in operations, change, and strategy and transformation within the Energy sector for 13 years before joining BFY.